Terms of Service

Effective Date: November 5, 2025

Welcome to the messaging services of Infodelivery LLC (“Infodelivery”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of the infodelivery.me website and our messaging and API services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

1. Use of the Service

  • The Service provides professional messaging and API solutions for business communications, including campaigns, alerts, and transactional messages.

  • You agree to use the Service only for lawful purposes and in accordance with applicable laws, regulations, and industry standards (including anti‑spam and telecom rules).

  • You must not use the Service to send unsolicited, fraudulent, misleading, harmful, or otherwise illegal content.

  • You are responsible for all activity carried out under your accounts and API credentials.

2. Account Registration and Access

  • To use certain features of the Service, you may be required to create an account and provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your login details and for restricting access to your account.

  • You must promptly notify us if you become aware of any unauthorized use of your account or credentials.

3. Service Availability and Limitations

  • We aim to provide a reliable and high‑availability messaging service, but we do not guarantee that the Service will be uninterrupted, timely, or error‑free.

  • We may temporarily suspend or limit access to the Service for maintenance, security reasons, or to comply with legal requirements.

  • Delivery of messages can be affected by third‑party networks and providers (such as telecom operators and email providers). We are not responsible for delays, failures, or errors caused by such third parties.

4. Customer Responsibilities

You are responsible for:

  • Ensuring that you have a valid legal basis to send messages to recipients (for example consent, contract, or legitimate interest under applicable law).

  • Providing accurate sender information and respecting opt‑out / unsubscribe requests.

  • Ensuring that the content and targeting of your messages comply with all applicable laws (including data protection, consumer protection, and marketing rules).

  • Configuring your integrations, routing, and message templates in a way that suits your business and compliance needs.

If we receive complaints or detect misuse of the Service, we may suspend or terminate your access in accordance with Section 9.

5. Prohibited Use

You must not use the Service to:

  • Send spam or bulk communications without a proper legal basis or consent.

  • Send content that is fraudulent, deceptive, offensive, or otherwise unlawful.

  • Impersonate any person or entity or misrepresent your affiliation.

  • Infringe the rights of others, including privacy, confidentiality, or intellectual property rights.

  • Interfere with or disrupt the Service, servers, or networks connected to the Service.

We reserve the right to investigate and take appropriate action (including suspension or termination) if we suspect any prohibited or abusive use.

6. Data Protection and Privacy

  • Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

  • When we process personal data and message content on your behalf, we act as a data processor and you act as the data controller. You are responsible for the legality of the data you provide and the messages you send.

  • You agree not to use the Service to send sensitive personal data unless appropriate safeguards are in place and agreed with us in writing.

7. Fees and Payment (if applicable)

If you enter into a commercial agreement with us:

  • Fees, billing cycles, and payment terms will be defined in your order form, proposal, or separate contract.

  • Unless otherwise stated, fees are exclusive of taxes and charges, which you are responsible for paying.

  • We may suspend or restrict the Service in case of non‑payment or significant delay in payment.

If you are only browsing the website or using free/demo access, this section may not apply until a commercial agreement is signed.

8. Intellectual Property

  • All rights, title, and interest in and to the Service, including software, documentation, and branding, remain with Infodelivery or its licensors.

  • You are granted a limited, non‑exclusive, non‑transferable right to use the Service for your internal business purposes, subject to these Terms and any applicable contract.

  • You must not copy, modify, reverse engineer, or create derivative works from the Service, except where permitted by mandatory law.

9. Suspension and Termination

We may suspend or terminate your access to the Service, in whole or in part, if:

  • You breach these Terms or any applicable law.

  • We are required to do so by law or by a competent authority.

  • Your use of the Service creates a security risk or potential harm to us, the Service, or third parties.

Where reasonably possible, we will notify you in advance and give you an opportunity to remedy the issue before suspension or termination. Upon termination, your right to use the Service ceases, but any provisions that by their nature should survive (such as limitations of liability and indemnification) will continue to apply.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available”. To the maximum extent permitted by law:

  • We do not warrant that the Service will meet your specific needs, be error‑free, or operate without interruption.

  • We disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Infodelivery is not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill arising out of or in connection with your use of the Service.

  • Our total aggregate liability for any claims relating to the Service is limited to the amount you paid to us for the Service during the twelve (12) months preceding the event giving rise to the claim (or, if you use the Service without charge, to one hundred (100) USD).

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold Infodelivery, its directors, employees, and partners harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service;

  • Your breach of these Terms; or

  • Any violation of law or third‑party rights in connection with messages or data you send via the Service.

13. Changes to the Service and to These Terms

We may update and improve the Service over time and may modify these Terms to reflect changes in our services, technologies, or legal obligations.

  • When we make material changes, we will post the updated Terms on infodelivery.me and adjust the “Effective Date” at the top.

  • Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict‑of‑law principles, unless another law is required to apply by mandatory local rules.

Any disputes arising out of or relating to these Terms or the Service should first be addressed amicably between you and Infodelivery. If no resolution is found, disputes may be brought before the competent courts of Delaware, unless otherwise required by applicable law.

15. Contact Information

If you have any questions about these Terms or the Service, please contact us at:

Infodelivery LLC
Milford, DE 19963
Delaware, United States

Email: info@infodelivery.me